Privacy Policy

Privacy Policy mea888 — Your Personal Data Protection

At mea888, your privacy is not merely a legal obligation — it is our genuine commitment to every member. This document clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

SSL
256-bit Encryption
PDPA
Full Compliance
Last Updated: June 2026

Why Your Privacy is Safe With mea888

Six key commitments by mea888 to safeguard the security and confidentiality of every member's personal data.

Bank-Grade Encryption

All data transmitted between your device and mea888 servers is protected using 256-bit SSL encryption — the same technology used by leading banks in Malaysia. No third party can intercept or read your information.

Strict Access Control

Only authorized personnel may access member personal data, and only within the scope of their assigned duties. All access is logged and periodically audited to ensure no misuse occurs.

Malaysia PDPA Compliance

Mea888 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all data handling practices adhere to applicable local regulations at all times.

No Data Sales

Mea888 has never and will never sell, rent, or trade member personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this policy.

Right to Full Control

You have the full right to access, correct, update, or request deletion of your personal data at any time. Contact our support team and your request will be processed within 14 business days.

Communication Preferences

You may opt in or out of any marketing communications from mea888 at any time. Notification settings can be managed directly through your account or by contacting our support team.

This policy is effective from 1 June 2026
Important Note: This Privacy Policy applies to all users of the mea888.vip website and the mea888 mobile app. By using our platform, you agree to the data collection and processing practices described in this document.

1. Introduction

Mea888 ("we", "Platform", "company") cares deeply about the privacy and security of every member's personal data on our platform. This Privacy Policy is crafted to transparently and clearly explain how we handle your personal information.

As an online gaming platform operating in Malaysia, we are bound by the Personal Data Protection Act 2010 (PDPA) and all related regulations enforced in Malaysia. We are committed to ensuring that all personal information you entrust to us is handled with the utmost care and responsibility.

This policy explains:

  • Types of personal data we collect from you
  • The purpose and manner in which we use that data
  • Parties that may receive your data and under what circumstances
  • Security measures we take to protect your information
  • Your rights regarding personal data and how to exercise them

If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team to close your account.

2. Personal Data We Collect

We collect various types of personal data depending on how you interact with the mea888 platform. Below is a summary of the data categories we collect:

Data Category Example Information Resources
Identity Full name, IC number, date of birth, gender You during registration
Contact Email address, phone number, residential address You during registration / KYC
Financial Bank account details, e-wallet information, transaction records You during deposit / withdrawal
Technical IP address, device type, browser, operating system Automatically during use
Behaviour Game history, activity logs, game preferences Automatically during use
Communication Support chat records, emails sent to us You when contacting us
Minimum Data Collection Principle

Mea888 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is required to operate our platform.

For identity verification (KYC) purposes, we may ask you to submit supporting documents such as an identity card, passport, or utility bill as proof of address. These documents are securely stored and used solely for verification purposes.

3. How We Use Your Data

The personal data we collect is used for the following purposes, and only for these purposes:

  • Account Management: Create, verify and manage your member account including the KYC process required by regulations
  • Transaction Processing: Process deposits, withdrawals and any other financial transactions you carry out through the platform
  • Service Delivery: Allows you to access and enjoy all games and features available on the mea888 platform
  • Security & Fraud Prevention: Detect and prevent fraudulent activity, money laundering and any misuse of the platform
  • Customer Support: Respond to enquiries, resolve issues and provide the assistance you need
  • Legal Compliance: Fulfil legal obligations and regulations applicable to our operations
  • Service Improvement: Analyse usage patterns to improve platform quality and user experience
  • Marketing Communications: Send information about promotions, bonuses and the latest offers — with your consent only

We will not use your data for any purpose other than those listed above without first obtaining your consent. All data processing is carried out on a lawful basis, whether to perform a contract, fulfil a legal obligation, or based on legitimate interests that do not override your fundamental rights.

4. Data Sharing With Third Parties

Mea888 does not sell or trade your personal data. However, under certain limited circumstances, we may share data with the following parties:

  • Payment Providers: Financial institutions, payment processors and e-wallet providers that process your transactions (such as FPX, DuitNow, Touch 'n Go eWallet, Boost and GrabPay) — this sharing is limited to information necessary to process the transaction only
  • Service Providers: Technology companies supporting our platform infrastructure, including server hosts, analytics providers, and cybersecurity services — all subject to strict confidentiality agreements
  • Authorities: Law enforcement agencies, regulatory bodies, or courts where required by law or a valid court order
  • Anti-Fraud Bodies: Organisations that coordinate fraud prevention and anti-money laundering efforts where required under applicable AML regulations
Protection for All Sharing

Whenever your data is shared with approved third parties, we ensure they are bound by data protection agreements that require them to handle your information at the same or higher level of security than we maintain ourselves.

5. Data Security & Protection

Mea888 invests seriously in security infrastructure to protect your personal data. The technical and operational security measures we implement include:

  • 256-bit SSL Encryption: All communications between your device and mea888 servers are encrypted using the latest TLS 1.3 protocol
  • Data-at-Rest Encryption: Sensitive data stored in our databases, including financial information and identification documents, is encrypted at rest
  • Two-Factor Authentication (2FA): Two-factor authentication is available and encouraged for all member accounts to add an extra layer of security
  • 24/7 Monitoring: Automated security monitoring systems operate around the clock to detect and respond to any threats or suspicious activity
  • Regular Security Audits: Our platform undergoes regular penetration testing and independent security audits by certified cybersecurity experts
  • Secure Data Center: Your data is stored in ISO 27001-certified data centres with strict physical and digital security controls

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. If you suspect your account has been compromised, please contact our support team immediately.

6. Cookies & Tracking Technologies

Mea888 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

  • Essential Cookies: These cookies are required for basic platform functions such as login, session management and security. Without these cookies, the platform cannot function properly
  • Performance Cookies: Helps us understand how visitors interact with the platform by anonymously collecting data on the most frequently visited pages
  • Functional Cookies: Allows the platform to remember your preferences such as language, display settings and login details for a more convenient experience
  • Analytics Cookies: Used to analyse usage patterns and help us improve the platform's design and content

You can control and manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the platform. For more information on managing cookies, refer to your web browser's help documentation.

7. Your Rights

Under Malaysia's PDPA and the mea888 privacy policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data we hold about you.

Right to Rectification

You may request corrections to inaccurate or incomplete data at any time.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances provided by law.

Right to Data Portability

You may request your personal data in a structured, machine-readable format for transfer to another platform.

To exercise any of the above rights, contact our support team via Live Chat or email at [email protected]. We will process your request within 14 business days and may require identity verification before the request can be completed.

8. Data Retention Period

Mea888 only retains your personal data for as long as it is needed for the purposes stated in this policy or as required by law. Our general data retention guidelines are as follows:

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure for legal and tax compliance purposes
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and AML legal requirements
  • Activity Logs: Retained for 2 years for security and investigation purposes if required
  • Support Communication Records: Retained for 3 years for reference and service quality improvement
  • Marketing Data: Retained until you withdraw consent or request unsubscription

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our internal procedures, which comply with the latest industry standards.

9. Children's Privacy

Mea888 is a gaming platform exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

Child Protection

If you are a parent or guardian and discover that your underage child has provided us with personal data without your knowledge, please contact us immediately. We will take steps to delete that information from our systems as soon as possible.

A rigorous age verification (KYC) process is enforced at registration to ensure only eligible individuals can fully access our platform.

10. Privacy Policy Amendments

Mea888 reserves the right to update or modify this Privacy Policy from time to time in line with changes in law, technology, or our business practices. Any changes will take effect immediately upon the latest version being published on this page.

For significant changes, we will notify you via:

  • Notices prominently displayed on the mea888 platform homepage
  • Email to the address registered in your account
  • Notifications via the mea888 mobile app

The "Last Updated" date at the top of this document will always be refreshed to reflect the latest version. We encourage you to review this page periodically. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

24/7 Live Chat

Reach us directly via Live Chat available at the bottom-right corner of the platform. Our average response time is under 2 minutes.

Privacy Email

[email protected] — Please specify your email subject as "Privacy Enquiry" for faster processing. We respond within 24 business hours.

For issues related to responsible gaming and self-protection, you may also visit the Responsible Gaming us. To understand the full terms of platform use, refer to the Terms and Conditions us.

Your Data Is Safe With Us

Join mea888 With Complete Confidence

Your privacy and security are our top priority. Register a mea888 account today and enjoy a safe, fair and exciting gaming experience alongside more than 500,000 Malaysian members who have already trusted us.

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